Report to: Credit Manager
Location: Gulu
About Cycle Connect
Cycle Connect is a socially-driven business that delivers products and services to smallholder farmers in Uganda. We believe that distance should not be a barrier to opportunity and that is why we work on serving last-mile farmers.
Millions of farmers are financially excluded and yet need access to assets on credit. This is where Cycle Connect delivers, as we specialize in offering productive assets on financing plans. We offer low barrier loan terms built for farmers, enabling them to increase their income and in turn propel their communities forward.
We began our full-time operations in 2014 and have a growing number of assets in our portfolio, including oxen and plough, bicycles, motorcycles, grinding machines. To date, we have worked with over 13,000 farmers across two different branches and backed up by 45 team members. We are venturing through an exciting time of rapid growth and scale throughout Uganda and are therefore looking to expand our team.
Length of contract
This is a one-year contract, with the possibility to extend.
Job Summary
Responsible for tracking all allocated assets that need immediate attention for repossession, trace allocated assets and have them impounded to the branch in collaboration with both the credit and operations departments.
Responsibilities
You will support the credit department in tasks related to:
- Communicating with customers for collections purposes through outbound calls, emails, texts etc.
- Investigating, track, locate and repossess company assets as directed by your supervisor
- Do a search on the location of the asset units as per the received instructions and communicate to the institution if there are problems with the tracking systems
- Recovering assets that are at risk of theft, robbery, vandalism, foiled sell, etc
- Riding repossessed assets to the company premises
- Collaborating with police and the local leaders to solve hard cases involving theft, death, vandalism, connivance, among others
- Providing timely updates to the company in relation to high ticket aging assets
- Pursuing accounts for full balance collections
- Negotiating and collecting past due amounts
- Skip-tracing defaulters and ensure collections of the past due amounts
Key deliverables
- Number of assets to be repossessed
- Repossess a minimum of 3 assets per day
- At Least 1 repossessed asset to be among the aging bracket (above 90 days) in arrears
- Reporting
- Maximum and timely reporting
- Maximum collaboration
- Any other relevant duties that may be assigned from time to time.
Who do we look for?
- Minimum qualification of diploma or degree from recognized university or college in Finance, Business, Micro finance or related field
- More than 2 years’ experience in Credit operations at Branch level
- Strong computer skills
- Fluency in English and Luo (Acholi, Langi)
- Ability to ride long distances on a motorcycle daily.
- Process management skills
- Advanced people and relationship management skills
Compensation
- Base salary of UGX700,000 gross per month
- Incentives of a maximum UGX600,000 gross per month
Other Information
Work location will be in the Acholi and Lango sub regions. Expect to spend about 80% of your time in the field and 20% in offices in Gulu or Lira. Your working hours are 40 hours per week for which flexibility is required based on the market needs, this includes that you might need to work weekends or early evening hours.
Want to apply?
- Take a look at our website to see how you resonate with what we do.
- Fill out the online application form under this link
- You will upload your CV in PDF format into the form. Please ensure that it is tailored to this role and has no more than 3 pages.
- Deadline for applications is 10th April 2024 at 11.59PM.